22 self-hosted Zendesk alternatives

Zendesk is a leading hosted customer-support and ticketing SaaS used by enterprise help desks. These open-source apps let you replace Zendesk with software you host and control yourself.

Best self-hosted Zendesk alternatives

MediumHard

Chatwoot

Chat & Communication

Open-source customer engagement and live-chat platform

Replaces Intercom, Zendesk

★ 35.6k Medium setup MIT

UVdesk

Helpdesk & Ticketing

Open-source helpdesk built on Symfony

Replaces Zendesk, Freshdesk

★ 19.5k Medium setup MIT

GLPI

Helpdesk & Ticketing

IT asset management and service desk

Replaces ServiceNow, Zendesk

★ 6.2k Medium setup GPL-3.0

Zammad

Chat & Communication

Web-based helpdesk and customer support system

Replaces Zendesk, Freshdesk

★ 5.8k Medium setup AGPL-3.0

FreeScout

Chat & Communication

Free self-hosted help desk and shared inbox

Replaces Help Scout, Zendesk

★ 4.5k Medium setup AGPL-3.0

Erxes

Helpdesk & Ticketing

Open-source experience operating system with ticketing

Replaces Zendesk, Intercom

★ 4.1k Hard setup GPL-3.0

osTicket

Helpdesk & Ticketing

Widely used open-source support ticket system

Replaces Zendesk, Freshdesk

★ 3.9k Medium setup GPL-2.0

Frappe Helpdesk

Helpdesk & Ticketing

Modern open-source helpdesk built on Frappe

Replaces Zendesk, Freshdesk

★ 3.3k Medium setup AGPL-3.0

Peppermint

Helpdesk & Ticketing

Open-source ticket management and helpdesk

Replaces Zendesk, Jira Service Management

★ 3.2k Medium setup AGPL-3.0

Libredesk

Helpdesk & Ticketing

Self-hosted open-source customer support desk

Replaces Zendesk, Intercom

★ 2.7k Medium setup AGPL-3.0

Helpy

Wikis & Documentation

Open-source helpdesk and knowledge base platform

Replaces Zendesk, Help Scout

★ 2.5k Medium setup MIT

Trudesk

Helpdesk & Ticketing

Open-source helpdesk and ticketing for small teams

Replaces Zendesk, Freshdesk

★ 1.5k Medium setup Apache-2.0

Handesk

Helpdesk & Ticketing

Laravel help desk and lead management application

Replaces Zendesk, Freshdesk

★ 1.4k Medium setup MIT

Faveo Helpdesk

Helpdesk & Ticketing

Community helpdesk and ticketing built on Laravel

Replaces Zendesk, Freshdesk

★ 1.2k Medium setup MIT

Request Tracker

Helpdesk & Ticketing

Enterprise-grade ticketing system from Best Practical

Replaces Zendesk, Jira Service Management

★ 1.1k Hard setup GPL-2.0

OpenSupports

Helpdesk & Ticketing

Open-source ticket-based customer support system

Replaces Zendesk, Freshdesk

★ 1k Medium setup GPL-3.0

Ticketit

Helpdesk & Ticketing

Simple Laravel help desk and support ticket package

Replaces Zendesk, Freshdesk

★ 864 Medium setup MIT

Znuny

Helpdesk & Ticketing

Community-maintained OTRS fork for service desks

Replaces ServiceNow, Zendesk

★ 588 Hard setup GPL-3.0

OTOBO

Helpdesk & Ticketing

Enterprise ticket system and service management

Replaces ServiceNow, Zendesk

★ 334 Hard setup GPL-3.0

Tiledesk

Helpdesk & Ticketing

Open-source conversational customer support platform

Replaces Zendesk, Intercom

★ 316 Medium setup MIT

FlowInquiry

Project Management & Tasks

Project management and ticket tracking with SLA monitoring

Replaces Jira, Zendesk

★ 170 Hard setup AGPL-3.0

TicketsBot

Helpdesk & Ticketing

Self-hostable Discord support ticket system

Replaces Zendesk

★ 26 Medium setup AGPL-3.0

Compare Zendesk alternatives

Switching from Zendesk

Moving off Zendesk means trading a managed subscription for a service you run yourself. The payoff is ownership: no per-seat pricing, no vendor lock-in, and full control of your data. Start with the option above that matches your setup-difficulty comfort level — every app links to a detailed specs page and head-to-head comparisons.