Erxes vs GLPI
A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Erxes
Open-source experience operating system with ticketing
VS
GLPI
IT asset management and service desk
| Feature | Erxes | GLPI |
|---|---|---|
| Category | Helpdesk & Ticketing | Helpdesk & Ticketing |
| License | GPL-3.0 | GPL-3.0 |
| Language | TypeScript | PHP |
| Setup difficulty | Hard | Medium |
| Min. RAM | 2,048 MB | 512 MB |
| Deployment | docker, kubernetes | docker, bare-metal, source |
| GitHub stars | ★ 4,058 | ★ 6,206 |
| First released | 2017 | 2003 |
| Replaces | Zendesk, Intercom, HubSpot | ServiceNow, Zendesk |
Why pick each one
Choose Erxes if…
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Active community (4.1k GitHub stars)
Choose GLPI if…
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Mature project with 6.2k GitHub stars
- Written in PHP
Frequently asked questions
Is Erxes or GLPI better?
GLPI is the stronger all-round pick: it has both the larger community and the simpler medium setup. Consider Erxes if its specific feature set fits your needs better.
Are Erxes and GLPI free and open-source?
Yes. Erxes is licensed under GPL-3.0 and GLPI under GPL-3.0. Both can be self-hosted at no software cost.
Can I run Erxes and GLPI with Docker?
Erxes: yes. GLPI: yes.