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Erxes

Open-source experience operating system with ticketing

Helpdesk & Ticketing ★ 4.1k stars Hard setup GPL-3.0

Erxes is an open-source experience operating system that combines a help desk, ticketing, live chat, and CRM in one platform. Its ticketing module routes conversations from many channels into a unified agent inbox.

Key features

  • Omnichannel inbox
  • Plugin marketplace
  • Built-in CRM
  • Live chat widget

Strengths

  • Released under the GPL-3.0 license
  • First-class Docker support for quick deployment
  • Kubernetes-ready with Helm charts available
  • Active community (4.1k GitHub stars)

Erxes replaces

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