SHSelfHostIndex
ER

Erxes

Open-source experience operating system with ticketing

Helpdesk & Ticketing ★ 4.1k stars Hard setup GPL-3.0

Erxes is an open-source experience operating system that combines a help desk, ticketing, live chat, and CRM in one platform. Its ticketing module routes conversations from many channels into a unified agent inbox.

Official siteSource code

Key features

  • Omnichannel inbox
  • Plugin marketplace
  • Built-in CRM
  • Live chat widget

Strengths

  • Released under the GPL-3.0 license
  • First-class Docker support for quick deployment
  • Kubernetes-ready with Helm charts available
  • Active community (4.1k GitHub stars)

Is Erxes secure?

No known vulnerabilities affect Erxes's latest release (3.2.22). OSV.dev lists 4 past advisories for the project; none of them applies to this release. No known vulnerabilities is not proof of security: it means none have been publicly catalogued.

  • Most recent fixed advisory CVE-2024-57190, published 2025-06-10 (491 days ago), fixed in 1.6.1

Source: OSV.dev, checked 2026-10-14. How this is measured.

Erxes replaces

Self-hosted Zendesk alternativesSelf-hosted Intercom alternativesSelf-hosted HubSpot alternatives

Health badge

Maintain Erxes? Add its health score to your README. The badge links back to this page.

SelfHostIndex: 91 · excellent

Markdown
[![SelfHostIndex health score for Erxes](https://selfhostindex.com/badge/erxes-experience.svg)](https://selfhostindex.com/app/erxes-experience/)
HTML
<a href="https://selfhostindex.com/app/erxes-experience/"><img src="https://selfhostindex.com/badge/erxes-experience.svg" alt="SelfHostIndex health score for Erxes"></a>
reStructuredText
.. image:: https://selfhostindex.com/badge/erxes-experience.svg
   :alt: SelfHostIndex health score for Erxes
   :target: https://selfhostindex.com/app/erxes-experience/

The score is recomputed on every nightly rebuild from public repository data — see how it is calculated.

Compare Erxes

16 head-to-head comparisons.

Similar helpdesk & ticketing apps