Erxes
Open-source experience operating system with ticketing
Erxes is an open-source experience operating system that combines a help desk, ticketing, live chat, and CRM in one platform. Its ticketing module routes conversations from many channels into a unified agent inbox.
Key features
- Omnichannel inbox
- Plugin marketplace
- Built-in CRM
- Live chat widget
Strengths
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Active community (4.1k GitHub stars)
Erxes replaces
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