Erxes vs Peppermint
A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Erxes
Open-source experience operating system with ticketing
VS
Peppermint
Open-source ticket management and helpdesk
| Feature | Erxes | Peppermint |
|---|---|---|
| Category | Helpdesk & Ticketing | Helpdesk & Ticketing |
| License | GPL-3.0 | AGPL-3.0 |
| Language | TypeScript | TypeScript |
| Setup difficulty | Hard | Medium |
| Min. RAM | 2,048 MB | 512 MB |
| Deployment | docker, kubernetes | docker, source |
| GitHub stars | ★ 4,058 | ★ 3,159 |
| First released | 2017 | 2021 |
| Replaces | Zendesk, Intercom, HubSpot | Zendesk, Jira Service Management |
Why pick each one
Choose Erxes if…
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Active community (4.1k GitHub stars)
Choose Peppermint if…
- Released under the AGPL-3.0 license
- First-class Docker support for quick deployment
- Active community (3.2k GitHub stars)
- Written in TypeScript
Frequently asked questions
Is Erxes or Peppermint better?
Neither is universally better. Erxes has the larger community, while Peppermint is simpler to set up (medium difficulty). Choose based on the comparison table above and your own setup.
Are Erxes and Peppermint free and open-source?
Yes. Erxes is licensed under GPL-3.0 and Peppermint under AGPL-3.0. Both can be self-hosted at no software cost.
Can I run Erxes and Peppermint with Docker?
Erxes: yes. Peppermint: yes.