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Peppermint

Open-source ticket management and helpdesk

Helpdesk & Ticketing Archived ★ 3.2k stars Medium setup AGPL-3.0

This project is archived. Upstream development has stopped, so expect no new features or security fixes. Consider an actively maintained helpdesk & ticketing alternative.

Peppermint is an open-source ticket management system and helpdesk. It offers a modern interface for managing customer issues, internal tasks, and a knowledge base.

Official siteSource code

Key features

  • Ticket and task management
  • Email-to-ticket support
  • Documentation and notebooks
  • Modern responsive UI

Strengths

  • Released under the AGPL-3.0 license
  • First-class Docker support for quick deployment
  • Active community (3.2k GitHub stars)
  • Written in TypeScript

Is Peppermint secure?

No known vulnerabilities affect Peppermint's latest release (0.5.5). OSV.dev lists 6 past advisories for the project; none of them applies to this release. No known vulnerabilities is not proof of security: it means none have been publicly catalogued.

  • Most recent fixed advisory CVE-2026-85391, published 2026-09-03 (41 days ago), fixed in 0.5.5

Source: OSV.dev, checked 2026-10-14. How this is measured.

Peppermint replaces

Self-hosted Zendesk alternativesSelf-hosted Jira Service Management alternatives

Health badge

Maintain Peppermint? Add its health score to your README. The badge links back to this page.

SelfHostIndex: 15 · archived

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[![SelfHostIndex health score for Peppermint](https://selfhostindex.com/badge/peppermint.svg)](https://selfhostindex.com/app/peppermint/)
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   :alt: SelfHostIndex health score for Peppermint
   :target: https://selfhostindex.com/app/peppermint/

The score is recomputed on every nightly rebuild from public repository data — see how it is calculated.

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