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Handesk

Laravel help desk and lead management application

Helpdesk & Ticketing ★ 1.4k stars Medium setup MIT

Handesk is an open-source help desk and lead management application built with Laravel. It converts emails into tickets, supports internal notes, escalation, merging, agent mentions, and includes an API for tickets and leads.

Official siteSource code

Key features

  • Email-to-ticket conversion
  • Lead management with API
  • Ticket escalation and merging
  • Slack and email notifications

Strengths

  • Released under the MIT license
  • Active community (1.4k GitHub stars)
  • Written in PHP
  • Lightweight — runs in 512 MB RAM

Is Handesk secure?

OSV.dev has no published security advisories for Handesk's repository. No known vulnerabilities is not proof of security: it means none have been publicly catalogued.

Source: OSV.dev, checked 2026-10-14. How this is measured.

Handesk replaces

Self-hosted Zendesk alternativesSelf-hosted Freshdesk alternatives

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SelfHostIndex: 26 · at risk

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