Handesk
Laravel help desk and lead management application
Handesk is an open-source help desk and lead management application built with Laravel. It converts emails into tickets, supports internal notes, escalation, merging, agent mentions, and includes an API for tickets and leads.
Key features
- Email-to-ticket conversion
- Lead management with API
- Ticket escalation and merging
- Slack and email notifications
Strengths
- Released under the MIT license
- Active community (1.4k GitHub stars)
- Written in PHP
- Lightweight — runs in 512 MB RAM
Handesk replaces
Compare Handesk
30 head-to-head comparisons.
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- Handesk vs OTOBO
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- Handesk vs FlowInquiry
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- Handesk vs eTraxis
- Handesk vs SupportPal
- Handesk vs Telebugs
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