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9 self-hosted Freshdesk alternatives

Freshdesk is a hosted customer-support and ticketing SaaS by Freshworks. These open-source apps let you replace Freshdesk with software you host and control yourself.

Best self-hosted Freshdesk alternatives

Medium

bare-metaldockersource

UVdesk

Helpdesk & Ticketing

Open-source helpdesk built on Symfony

Replaces Zendesk, Freshdesk

★ 19.5k Medium setup MIT

Zammad

Chat & Communication

Web-based helpdesk and customer support system

Replaces Zendesk, Freshdesk

★ 5.8k Medium setup AGPL-3.0

osTicket

Helpdesk & Ticketing

Widely used open-source support ticket system

Replaces Zendesk, Freshdesk

★ 3.9k Medium setup GPL-2.0

Frappe Helpdesk

Helpdesk & Ticketing

Modern open-source helpdesk built on Frappe

Replaces Zendesk, Freshdesk

★ 3.3k Medium setup AGPL-3.0

Trudesk

Helpdesk & Ticketing

Open-source helpdesk and ticketing for small teams

Replaces Zendesk, Freshdesk

★ 1.5k Medium setup Apache-2.0

Handesk

Helpdesk & Ticketing

Laravel help desk and lead management application

Replaces Zendesk, Freshdesk

★ 1.4k Medium setup MIT

Faveo Helpdesk

Helpdesk & Ticketing

Community helpdesk and ticketing built on Laravel

Replaces Zendesk, Freshdesk

★ 1.2k Medium setup MIT

OpenSupports

Helpdesk & Ticketing

Open-source ticket-based customer support system

Replaces Zendesk, Freshdesk

★ 1k Medium setup GPL-3.0

Ticketit

Helpdesk & Ticketing

Simple Laravel help desk and support ticket package

Replaces Zendesk, Freshdesk

★ 864 Medium setup MIT

Switching from Freshdesk

Moving off Freshdesk means trading a managed subscription for a service you run yourself. The payoff is ownership: no per-seat pricing, no vendor lock-in, and full control of your data. Start with the option above that matches your setup-difficulty comfort level — every app links to a detailed specs page and head-to-head comparisons.