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OpenSupports

Open-source ticket-based customer support system

Helpdesk & Ticketing ★ 1k stars Medium setup GPL-3.0

OpenSupports is an open-source customer support ticket system that lets users submit and track support requests through a web portal. Staff manage tickets with departments, custom responses, and statistics.

Official siteSource code

Key features

  • Customer support portal
  • Department-based routing
  • Custom responses
  • Ticket statistics

Strengths

  • Released under the GPL-3.0 license
  • First-class Docker support for quick deployment
  • Active community (1k GitHub stars)
  • Written in JavaScript

OpenSupports replaces

Self-hosted Zendesk alternativesSelf-hosted Freshdesk alternatives

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