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Ticketit

Simple Laravel help desk and support ticket package

Helpdesk & Ticketing Archived ★ 860 stars Medium setup MIT

This project is archived. Upstream development has stopped, so expect no new features or security fixes. Consider an actively maintained helpdesk & ticketing alternative.

Ticketit is an embeddable help desk ticketing system built as a Laravel package. It adds categories, priorities, agent assignment, and a Kanban-style dashboard to any existing Laravel application.

Official siteSource code

Key features

  • Laravel-native integration
  • Kanban agent board
  • Category and priority routing
  • Email notifications

Strengths

  • Released under the MIT license
  • Written in PHP
  • Tiny footprint — runs in 256 MB RAM

Is Ticketit secure?

OSV.dev has no published security advisories for Ticketit's repository. No known vulnerabilities is not proof of security: it means none have been publicly catalogued.

Source: OSV.dev, checked 2026-10-14. How this is measured.

Ticketit replaces

Self-hosted Zendesk alternativesSelf-hosted Freshdesk alternatives

Health badge

Maintain Ticketit? Add its health score to your README. The badge links back to this page.

SelfHostIndex: 13 · archived

Markdown
[![SelfHostIndex health score for Ticketit](https://selfhostindex.com/badge/ticketit.svg)](https://selfhostindex.com/app/ticketit/)
HTML
<a href="https://selfhostindex.com/app/ticketit/"><img src="https://selfhostindex.com/badge/ticketit.svg" alt="SelfHostIndex health score for Ticketit"></a>
reStructuredText
.. image:: https://selfhostindex.com/badge/ticketit.svg
   :alt: SelfHostIndex health score for Ticketit
   :target: https://selfhostindex.com/app/ticketit/

The score is recomputed on every nightly rebuild from public repository data — see how it is calculated.

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