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Trudesk

Open-source helpdesk and ticketing for small teams

Helpdesk & Ticketing ★ 1.5k stars Medium setup Apache-2.0

Trudesk is an open-source help desk and ticket management system. It provides a kanban-style ticket board, knowledge base, and real-time messaging built on Node.js.

Official siteSource code

Key features

  • Kanban ticket board
  • Built-in knowledge base
  • Real-time chat and notices
  • Mobile-friendly UI

Strengths

  • Released under the Apache-2.0 license
  • First-class Docker support for quick deployment
  • Active community (1.5k GitHub stars)
  • Written in JavaScript

Is Trudesk secure?

No known vulnerabilities affect Trudesk's latest release (v1.2.11). OSV.dev lists 20 past advisories for the project; none of them applies to this release. No known vulnerabilities is not proof of security: it means none have been publicly catalogued.

  • Most recent fixed advisory CVE-2021-45785, published 2024-06-24 (842 days ago)

Source: OSV.dev, checked 2026-10-14. How this is measured.

Trudesk replaces

Self-hosted Zendesk alternativesSelf-hosted Freshdesk alternatives

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SelfHostIndex: 62 · good

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