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Tiledesk

Open-source conversational customer support platform

Helpdesk & Ticketing ★ 321 stars Medium setup MIT

Tiledesk is an open-source customer support platform that combines live chat, chatbots, and a ticketing system. It routes conversations from multiple channels into a unified agent workspace with ticket tracking.

Official siteSource code

Key features

  • Live chat and chatbots
  • Omnichannel ticketing
  • Unified agent workspace
  • Conversation routing

Strengths

  • Released under the MIT license
  • First-class Docker support for quick deployment
  • Kubernetes-ready with Helm charts available
  • Written in Mustache

Is Tiledesk secure?

OSV.dev has no published security advisories for Tiledesk's repository. No known vulnerabilities is not proof of security: it means none have been publicly catalogued.

Source: OSV.dev, checked 2026-10-14. How this is measured.

Tiledesk replaces

Self-hosted Zendesk alternativesSelf-hosted Intercom alternatives

Health badge

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SelfHostIndex: 77 · good

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