Tiledesk
Open-source conversational customer support platform
Tiledesk is an open-source customer support platform that combines live chat, chatbots, and a ticketing system. It routes conversations from multiple channels into a unified agent workspace with ticket tracking.
Key features
- Live chat and chatbots
- Omnichannel ticketing
- Unified agent workspace
- Conversation routing
Strengths
- Released under the MIT license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Written in Mustache
Tiledesk replaces
Compare Tiledesk
31 head-to-head comparisons.
- Tiledesk vs Chatwoot
- Tiledesk vs UVdesk
- Tiledesk vs GLPI
- Tiledesk vs Papercups
- Tiledesk vs Zammad
- Tiledesk vs FreeScout
- Tiledesk vs Erxes
- Tiledesk vs Hi.Events
- Tiledesk vs osTicket
- Tiledesk vs Frappe Helpdesk
- Tiledesk vs Peppermint
- Tiledesk vs Libredesk
- Tiledesk vs Helpy
- Tiledesk vs MantisBT
- Tiledesk vs Trudesk
- Tiledesk vs Handesk
- Tiledesk vs Faveo Helpdesk
- Tiledesk vs Request Tracker
- Tiledesk vs OpenSupports
- Tiledesk vs ITFlow
- Tiledesk vs Ticketit
- Tiledesk vs Bugzilla
- Tiledesk vs Znuny
- Tiledesk vs Trac
- Tiledesk vs The Bug Genie
- Tiledesk vs OTOBO
- Tiledesk vs FlowInquiry
- Tiledesk vs TicketsBot
- Tiledesk vs eTraxis
- Tiledesk vs SupportPal
- Tiledesk vs Telebugs
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