Tiledesk vs UVdesk
A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Tiledesk
Open-source conversational customer support platform
VS
UVdesk
Open-source helpdesk built on Symfony
| Feature | Tiledesk | UVdesk |
|---|---|---|
| Category | Helpdesk & Ticketing | Helpdesk & Ticketing |
| License | MIT | MIT |
| Language | Mustache | CSS |
| Setup difficulty | Medium | Medium |
| Min. RAM | 2,048 MB | 512 MB |
| Deployment | docker, kubernetes | docker, bare-metal, source |
| GitHub stars | ★ 316 | ★ 19,510 |
| First released | 2020 | 2018 |
| Replaces | Zendesk, Intercom | Zendesk, Freshdesk |
Why pick each one
Choose Tiledesk if…
- Released under the MIT license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Written in Mustache
Choose UVdesk if…
- Released under the MIT license
- First-class Docker support for quick deployment
- Mature project with 19.5k GitHub stars
- Written in CSS
Frequently asked questions
Is Tiledesk or UVdesk better?
Neither is universally better. UVdesk has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.
Are Tiledesk and UVdesk free and open-source?
Yes. Tiledesk is licensed under MIT and UVdesk under MIT. Both can be self-hosted at no software cost.
Can I run Tiledesk and UVdesk with Docker?
Tiledesk: yes. UVdesk: yes.