SHSelfHostIndex

Libredesk vs Tiledesk

A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
LI Libredesk Self-hosted open-source customer support desk VS TI Tiledesk Open-source conversational customer support platform
FeatureLibredeskTiledesk
CategoryHelpdesk & TicketingHelpdesk & Ticketing
LicenseAGPL-3.0MIT
LanguageGoMustache
Setup difficultyMediumMedium
Min. RAM512 MB2,048 MB
Deploymentdocker, binarydocker, kubernetes
GitHub stars★ 2,685★ 316
First released20242020
ReplacesZendesk, IntercomZendesk, Intercom

Why pick each one

Choose Libredesk if…

  • Released under the AGPL-3.0 license
  • First-class Docker support for quick deployment
  • Active community (2.7k GitHub stars)
  • Written in Go
Libredesk details

Choose Tiledesk if…

  • Released under the MIT license
  • First-class Docker support for quick deployment
  • Kubernetes-ready with Helm charts available
  • Written in Mustache
Tiledesk details

Frequently asked questions

Is Libredesk or Tiledesk better?

Neither is universally better. Libredesk has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Libredesk and Tiledesk free and open-source?

Yes. Libredesk is licensed under AGPL-3.0 and Tiledesk under MIT. Both can be self-hosted at no software cost.

Can I run Libredesk and Tiledesk with Docker?

Libredesk: yes. Tiledesk: yes.

Related comparisons