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Libredesk

Self-hosted open-source customer support desk

Helpdesk & Ticketing ★ 3k stars Medium setup AGPL-3.0

Libredesk is a self-hosted, open-source customer support tool. It offers shared inboxes, SLA management, automations, and reporting in a clean modern interface.

Official siteSource code

Key features

  • Shared inbox and SLAs
  • Automation rules
  • Canned responses
  • Single binary deployment

Strengths

  • Released under the AGPL-3.0 license
  • First-class Docker support for quick deployment
  • Active community (3k GitHub stars)
  • Written in Go

Is Libredesk secure?

No known vulnerabilities affect Libredesk's latest release (v2.8.0). OSV.dev lists 2 past advisories for the project; none of them applies to this release. No known vulnerabilities is not proof of security: it means none have been publicly catalogued.

  • Most recent fixed advisory CVE-2026-26957, published 2026-02-19 (237 days ago)

Source: OSV.dev, checked 2026-10-14. How this is measured.

Libredesk replaces

Self-hosted Zendesk alternativesSelf-hosted Intercom alternatives

Health badge

Maintain Libredesk? Add its health score to your README. The badge links back to this page.

SelfHostIndex: 90 · excellent

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The score is recomputed on every nightly rebuild from public repository data — see how it is calculated.

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