OTOBO
Enterprise ticket system and service management
OTOBO is an open-source ticket system and service management tool, a successor to OTRS Community Edition. It supports ITSM processes, automation, and detailed reporting.
Key features
- ITIL service management
- Process automation engine
- Customizable ticket workflows
- Detailed dashboards
Strengths
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Written in Perl
OTOBO replaces
Compare OTOBO
31 head-to-head comparisons.
- OTOBO vs Chatwoot
- OTOBO vs UVdesk
- OTOBO vs Snipe-IT
- OTOBO vs GLPI
- OTOBO vs Zammad
- OTOBO vs FreeScout
- OTOBO vs Erxes
- OTOBO vs Hi.Events
- OTOBO vs osTicket
- OTOBO vs Frappe Helpdesk
- OTOBO vs Peppermint
- OTOBO vs Libredesk
- OTOBO vs Helpy
- OTOBO vs MantisBT
- OTOBO vs Trudesk
- OTOBO vs Handesk
- OTOBO vs Faveo Helpdesk
- OTOBO vs Request Tracker
- OTOBO vs OpenSupports
- OTOBO vs ITFlow
- OTOBO vs Ticketit
- OTOBO vs Bugzilla
- OTOBO vs Znuny
- OTOBO vs Trac
- OTOBO vs The Bug Genie
- OTOBO vs Tiledesk
- OTOBO vs FlowInquiry
- OTOBO vs TicketsBot
- OTOBO vs eTraxis
- OTOBO vs SupportPal
- OTOBO vs Telebugs
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