TicketsBot
Self-hostable Discord support ticket system
TicketsBot is a self-hostable ticket management bot that creates private support channels on demand and logs full transcripts. It is designed for community support teams that handle requests through chat platforms.
Key features
- On-demand support channels
- Full transcript logging
- Tag-based routing
- Staff claim system
Strengths
- Released under the AGPL-3.0 license
- First-class Docker support for quick deployment
- Written in Go
- Lightweight — runs in 512 MB RAM
TicketsBot replaces
Compare TicketsBot
30 head-to-head comparisons.
- TicketsBot vs Chatwoot
- TicketsBot vs UVdesk
- TicketsBot vs GLPI
- TicketsBot vs Zammad
- TicketsBot vs FreeScout
- TicketsBot vs Erxes
- TicketsBot vs Hi.Events
- TicketsBot vs osTicket
- TicketsBot vs Frappe Helpdesk
- TicketsBot vs Peppermint
- TicketsBot vs Libredesk
- TicketsBot vs Helpy
- TicketsBot vs MantisBT
- TicketsBot vs Trudesk
- TicketsBot vs Handesk
- TicketsBot vs Faveo Helpdesk
- TicketsBot vs Request Tracker
- TicketsBot vs OpenSupports
- TicketsBot vs ITFlow
- TicketsBot vs Ticketit
- TicketsBot vs Bugzilla
- TicketsBot vs Znuny
- TicketsBot vs Trac
- TicketsBot vs The Bug Genie
- TicketsBot vs OTOBO
- TicketsBot vs Tiledesk
- TicketsBot vs FlowInquiry
- TicketsBot vs eTraxis
- TicketsBot vs SupportPal
- TicketsBot vs Telebugs
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