UVdesk
Helpdesk & TicketingOpen-source helpdesk built on Symfony
Replaces Zendesk, Freshdesk
Best Multi-User Helpdesk & Ticketing for self-hosting
The 31 best Multi-User helpdesk & ticketing you can self-host, ranked by community traction.
GLPI
Helpdesk & TicketingIT asset management and service desk
Replaces ServiceNow, Zendesk
Erxes
Helpdesk & TicketingOpen-source experience operating system with ticketing
Replaces Zendesk, Intercom
Hi.Events
Helpdesk & TicketingSelf-hosted event management and ticket selling platform
Replaces Eventbrite, Ticket Tailor
osTicket
Helpdesk & TicketingWidely used open-source support ticket system
Replaces Zendesk, Freshdesk
Frappe Helpdesk
Helpdesk & TicketingModern open-source helpdesk built on Frappe
Replaces Zendesk, Freshdesk
Peppermint
Helpdesk & TicketingOpen-source ticket management and helpdesk
Replaces Zendesk, Jira Service Management
Libredesk
Helpdesk & TicketingSelf-hosted open-source customer support desk
Replaces Zendesk, Intercom
MantisBT
Helpdesk & TicketingOpen-source bug tracker for software teams
Replaces Jira, Bugzilla
Trudesk
Helpdesk & TicketingOpen-source helpdesk and ticketing for small teams
Replaces Zendesk, Freshdesk
Handesk
Helpdesk & TicketingLaravel help desk and lead management application
Replaces Zendesk, Freshdesk
Faveo Helpdesk
Helpdesk & TicketingCommunity helpdesk and ticketing built on Laravel
Replaces Zendesk, Freshdesk
Request Tracker
Helpdesk & TicketingEnterprise-grade ticketing system from Best Practical
Replaces Zendesk, Jira Service Management
OpenSupports
Helpdesk & TicketingOpen-source ticket-based customer support system
Replaces Zendesk, Freshdesk
ITFlow
Helpdesk & TicketingOpen-source ITSM, documentation and ticketing for MSPs
Replaces ServiceNow, Jira Service Management
Ticketit
Helpdesk & TicketingSimple Laravel help desk and support ticket package
Replaces Zendesk, Freshdesk
Bugzilla
Helpdesk & TicketingTime-tested bug tracking system from Mozilla
Replaces Jira
Znuny
Helpdesk & TicketingCommunity-maintained OTRS fork for service desks
Replaces ServiceNow, Zendesk
Trac
Helpdesk & TicketingIntegrated wiki and issue tracker for software projects
Replaces Jira
The Bug Genie
Helpdesk & TicketingFriendly project management and issue tracking
Replaces Jira
OTOBO
Helpdesk & TicketingEnterprise ticket system and service management
Replaces ServiceNow, Zendesk
Tiledesk
Helpdesk & TicketingOpen-source conversational customer support platform
Replaces Zendesk, Intercom
TicketsBot
Helpdesk & TicketingSelf-hostable Discord support ticket system
Replaces Zendesk
eTraxis
Helpdesk & TicketingFlexible records and issue tracking system
Replaces Jira, Redmine
Telebugs
Helpdesk & TicketingLightweight error tracker without a subscription (alternative to
SupportPal
Helpdesk & TicketingPowerful help desk software - easy, fast and intuitive
JIRA
Helpdesk & TicketingProfessional and extensible issue tracker
Deskpro
Helpdesk & TicketingOn-Premise help desk software that includes email, chat, voice & help
Full Help
Helpdesk & TicketingSimple, easy to use help desk & knowledge base software
Roundup Issue Tracker
Helpdesk & TicketingSimple-to-use and -install issue tracking system with command-line,
Jitbit Helpdesk
Helpdesk & TicketingHelp desk software - simple but powerful
No apps match these filters.
Every option here is open-source and self-hostable, tagged Multi-User within the helpdesk & ticketing category. Compare them on the individual app pages for setup difficulty and resource requirements.