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eTraxis

Flexible records and issue tracking system

Helpdesk & Ticketing ★ 1 stars Medium setup GPL-3.0

eTraxis is an open-source issue and records tracking system with fully customizable workflows and states. It can model bug trackers, help desks, and approval processes with role-based permissions.

Official siteSource code

Key features

  • Customizable workflows
  • Role-based permissions
  • Custom ticket fields
  • LDAP authentication

Strengths

  • Released under the GPL-3.0 license
  • First-class Docker support for quick deployment
  • Written in PHP
  • Lightweight — runs in 512 MB RAM

eTraxis replaces

Self-hosted Jira alternativesSelf-hosted Redmine alternatives

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