ITFlow
Open-source ITSM, documentation and ticketing for MSPs
ITFlow is a self-hosted application for IT service providers that combines client documentation, asset tracking, and a ticketing system. It handles support tickets with categorization and priorities alongside a knowledge base.
Key features
- Incident and request tickets
- Built-in knowledge base
- Asset linkage
- Priority and category routing
Strengths
- Released under the MIT license
- First-class Docker support for quick deployment
- Active community (1k GitHub stars)
- Written in PHP
ITFlow replaces
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