ITFlow
Open-source ITSM, documentation and ticketing for MSPs
ITFlow is a self-hosted application for IT service providers that combines client documentation, asset tracking, and a ticketing system. It handles support tickets with categorization and priorities alongside a knowledge base.
Key features
- Incident and request tickets
- Built-in knowledge base
- Asset linkage
- Priority and category routing
Strengths
- Released under the MIT license
- First-class Docker support for quick deployment
- Written in PHP
- Lightweight — runs in 512 MB RAM
ITFlow replaces
Compare ITFlow
26 head-to-head comparisons.
- ITFlow vs UVdesk
- ITFlow vs Snipe-IT
- ITFlow vs GLPI
- ITFlow vs Erxes
- ITFlow vs Hi.Events
- ITFlow vs osTicket
- ITFlow vs Frappe Helpdesk
- ITFlow vs Peppermint
- ITFlow vs Libredesk
- ITFlow vs MantisBT
- ITFlow vs Trudesk
- ITFlow vs Handesk
- ITFlow vs Faveo Helpdesk
- ITFlow vs Request Tracker
- ITFlow vs OpenSupports
- ITFlow vs Ticketit
- ITFlow vs Bugzilla
- ITFlow vs Znuny
- ITFlow vs Trac
- ITFlow vs The Bug Genie
- ITFlow vs OTOBO
- ITFlow vs Tiledesk
- ITFlow vs TicketsBot
- ITFlow vs eTraxis
- ITFlow vs SupportPal
- ITFlow vs Telebugs
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