Zammad vs qTox
A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Zammad
Web-based helpdesk and customer support system
VS
qTox
Peer-to-peer encrypted messaging and calls over Tox
| Feature | Zammad | qTox |
|---|---|---|
| Category | Chat & Communication | Chat & Communication |
| License | AGPL-3.0 | GPL-3.0 |
| Language | Ruby | C++ |
| Setup difficulty | Medium | Medium |
| Min. RAM | 4,096 MB | 128 MB |
| Deployment | docker, bare-metal, source | bare-metal, binary |
| GitHub stars | ★ 5,834 | ★ 4,977 |
| First released | 2016 | 2014 |
| Replaces | Zendesk, Freshdesk | Skype, WhatsApp |
Why pick each one
Choose qTox if…
- Released under the GPL-3.0 license
- Active community (5k GitHub stars)
- Written in C++
- Tiny footprint — runs in 128 MB RAM
Frequently asked questions
Is Zammad or qTox better?
Neither is universally better. Zammad has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.
Are Zammad and qTox free and open-source?
Yes. Zammad is licensed under AGPL-3.0 and qTox under GPL-3.0. Both can be self-hosted at no software cost.
Can I run Zammad and qTox with Docker?
Zammad: yes. qTox: check the project docs for container support.