Berty vs Zammad

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureBertyZammad
CategoryChat & CommunicationChat & Communication
LicenseApache-2.0AGPL-3.0
LanguageTypeScriptRuby
Setup difficultyHardMedium
Min. RAM256 MB4,096 MB
Deploymentbare-metal, sourcedocker, bare-metal, source
GitHub stars★ 9,268★ 5,834
First released20182016
ReplacesWhatsApp, SignalZendesk, Freshdesk

Why pick each one

Choose Berty if…

  • Released under the Apache-2.0 license
  • Mature project with 9.3k GitHub stars
  • Written in TypeScript
  • Tiny footprint — runs in 256 MB RAM
Berty details

Choose Zammad if…

  • Mature support workflow
  • Good integrations
Zammad details

Frequently asked questions

Is Berty or Zammad better?

Neither is universally better. Berty has the larger community, while Zammad is simpler to set up (medium difficulty). Choose based on the comparison table above and your own setup.

Are Berty and Zammad free and open-source?

Yes. Berty is licensed under Apache-2.0 and Zammad under AGPL-3.0. Both can be self-hosted at no software cost.

Can I run Berty and Zammad with Docker?

Berty: check the project docs for container support. Zammad: yes.

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