matrix-media-repo vs Chatwoot

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
Featurematrix-media-repoChatwoot
CategoryChat & CommunicationChat & Communication
LicenseApache-2.0MIT
LanguageGoRuby
Setup difficultyHardMedium
Min. RAM512 MB2,048 MB
Deploymentdocker, binary, sourcedocker, kubernetes, bare-metal
GitHub stars★ 235★ 35,596
First released20182019
ReplacesSlack file storageIntercom, Zendesk, Drift

Why pick each one

Choose matrix-media-repo if…

  • Released under the Apache-2.0 license
  • First-class Docker support for quick deployment
  • Written in Go
  • Lightweight — runs in 512 MB RAM
matrix-media-repo details

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Frequently asked questions

Is matrix-media-repo or Chatwoot better?

Chatwoot is the stronger all-round pick: it has both the larger community and the simpler medium setup. Consider matrix-media-repo if its specific feature set fits your needs better.

Are matrix-media-repo and Chatwoot free and open-source?

Yes. matrix-media-repo is licensed under Apache-2.0 and Chatwoot under MIT. Both can be self-hosted at no software cost.

Can I run matrix-media-repo and Chatwoot with Docker?

matrix-media-repo: yes. Chatwoot: yes.

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