FusionPBX vs Chatwoot
A side-by-side comparison of two self-hosted chat & communication options
— licensing, setup difficulty, resource needs, and what each one
replaces.
Not the right match-up?
Compare FusionPBX with
choose an app… SimpleX Chat Etherpad Centrifugo Screego Typebot Berty Mumble The Lounge Papercups
Compare Chatwoot with
choose an app… Plane Focalboard Super Productivity Wekan UVdesk SimpleX Chat Etherpad OpenProject Habitica Self-Hosted Planka Leantime Centrifugo Screego Typebot git-bug Kanboard Berty Mumble Kaneo The Lounge GLPI Papercups Taskwarrior Zammad WorkAdventure Soketi Remark42 Isso FreeSWITCH qTox MiroTalk Ferdium FreeScout Telegram Bot API Server Rustpad Erxes osTicket Asterisk WeeChat Frappe Helpdesk Ergo Peppermint irssi Quicksy Bridge Kamailio Cusdis Libredesk Tox Stoat Helpy AnyCable Chitchatter Live Helper Chat Spacebar Nextcloud Talk Indico RetroShare SIPCAPTURE Homer Peer-calls mautrix-telegram Routr GlobaLeaks openSIPS mautrix Trudesk Databag Handesk Galène InspIRCd Candy Toxic Faveo Helpdesk Hyphanet Request Tracker OpenSupports soju KiwiIRC Glowing Bear Bonfire Pretalx Delta Chat Notifo Ticketit SimpleX Briar Quassel IRC OTS matrix-commander Mumble Web Comentario BitlBee Znuny ngIRCd Miaou Session Nextcloud Talk Signaling Server UnrealIRCd MiroTalk C2C matrix-appservice-irc Linphone Chatmail Relay Hookshot Atheme IRC Services Maunium Sticker Picker Spectrum 2 Shhh Gamja Jami Server Bridge Mollysocket Anope PushBits OTOBO Comm Tiledesk Heisenbridge Slixmpp Ferdium Server Solanum Wesh Network Draupnir baibot matrix-media-repo Charybdis IRCd Zusam Cactus Comments ircd-hybrid Scuttlebutt Room Robust IRC Flexisip FlowInquiry SAMA Biboumi Hebbot ircu2 Libervia Jami TicketsBot YunoHost Mail Relay 3CX ARN-Messager Freepbx GNUnet Groupboard MailBag Mailman3 Mailing List Manager Mlmmj Web Peachpub PrivMX WebMail SIP3 TrueConf Wazo Yeti-Switch
Feature FusionPBX Chatwoot Category Chat & Communication Chat & Communication License MPL-1.1 MIT Language PHP Ruby Setup difficulty Hard Medium Min. RAM 1,024 MB 2,048 MB Deployment bare-metal, source docker, kubernetes, bare-metal GitHub stars ★ 1,038 ★ 35,596 First released 2013 2019 Replaces 3CX, RingCentral Intercom, Zendesk, Drift
Why pick each one
Choose FusionPBX if… Released under the MPL-1.1 license Active community (1k GitHub stars) Written in PHP FusionPBX details Choose Chatwoot if… Polished customer support workflow Active development Chatwoot details
Frequently asked questions Is FusionPBX or Chatwoot better? Chatwoot is the stronger all-round pick: it has both the larger community and the simpler medium setup. Consider FusionPBX if its specific feature set fits your needs better.
Are FusionPBX and Chatwoot free and open-source? Yes. FusionPBX is licensed under MPL-1.1 and Chatwoot under MIT. Both can be self-hosted at no software cost.
Can I run FusionPBX and Chatwoot with Docker? FusionPBX: check the project docs for container support. Chatwoot: yes.