Erxes vs MantisBT
A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Erxes
Open-source experience operating system with ticketing
VS
MantisBT
Open-source bug tracker for software teams
| Feature | Erxes | MantisBT |
|---|---|---|
| Category | Helpdesk & Ticketing | Helpdesk & Ticketing |
| License | GPL-3.0 | GPL-2.0 |
| Language | TypeScript | PHP |
| Setup difficulty | Hard | Easy |
| Min. RAM | 2,048 MB | 256 MB |
| Deployment | docker, kubernetes | docker, bare-metal, source |
| GitHub stars | ★ 4,058 | ★ 1,794 |
| First released | 2017 | 2000 |
| Replaces | Zendesk, Intercom, HubSpot | Jira, Bugzilla |
Why pick each one
Choose Erxes if…
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Active community (4.1k GitHub stars)
Choose MantisBT if…
- Released under the GPL-2.0 license
- Easy to set up — beginner-friendly
- First-class Docker support for quick deployment
- Active community (1.8k GitHub stars)
Frequently asked questions
Is Erxes or MantisBT better?
Neither is universally better. Erxes has the larger community, while MantisBT is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.
Are Erxes and MantisBT free and open-source?
Yes. Erxes is licensed under GPL-3.0 and MantisBT under GPL-2.0. Both can be self-hosted at no software cost.
Can I run Erxes and MantisBT with Docker?
Erxes: yes. MantisBT: yes.