Deskpro vs MantisBT
A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Deskpro
On-Premise help desk software that includes email, chat, voice & help
VS
MantisBT
Open-source bug tracker for software teams
| Feature | Deskpro | MantisBT |
|---|---|---|
| Category | Helpdesk & Ticketing | Helpdesk & Ticketing |
| License | ⊘ Proprietary | GPL-2.0 |
| Language | Unknown | PHP |
| Setup difficulty | Medium | Easy |
| Min. RAM | 512 MB | 256 MB |
| Deployment | bare-metal | docker, bare-metal, source |
| GitHub stars | — | ★ 1,794 |
| First released | 2020 | 2000 |
| Replaces | — | Jira, Bugzilla |
Why pick each one
Choose Deskpro if…
- Released under the ⊘ Proprietary license
- Written in Unknown
- Lightweight — runs in 512 MB RAM
Choose MantisBT if…
- Released under the GPL-2.0 license
- Easy to set up — beginner-friendly
- First-class Docker support for quick deployment
- Active community (1.8k GitHub stars)
Frequently asked questions
Is Deskpro or MantisBT better?
MantisBT is the stronger all-round pick: it has both the larger community and the simpler easy setup. Consider Deskpro if its specific feature set fits your needs better.
Are Deskpro and MantisBT free and open-source?
Yes. Deskpro is licensed under ⊘ Proprietary and MantisBT under GPL-2.0. Both can be self-hosted at no software cost.
Can I run Deskpro and MantisBT with Docker?
Deskpro: check the project docs for container support. MantisBT: yes.