Soketi vs Zammad
A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Soketi
Self-hostable WebSocket server compatible with Pusher
VS
Zammad
Web-based helpdesk and customer support system
| Feature | Soketi | Zammad |
|---|---|---|
| Category | Chat & Communication | Chat & Communication |
| License | AGPL-3.0 | AGPL-3.0 |
| Language | TypeScript | Ruby |
| Setup difficulty | Easy | Medium |
| Min. RAM | 128 MB | 4,096 MB |
| Deployment | docker, kubernetes, binary | docker, bare-metal, source |
| GitHub stars | ★ 5,631 | ★ 5,834 |
| First released | 2021 | 2016 |
| Replaces | Pusher | Zendesk, Freshdesk |
Why pick each one
Frequently asked questions
Is Soketi or Zammad better?
Neither is universally better. Zammad has the larger community, while Soketi is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.
Are Soketi and Zammad free and open-source?
Yes. Soketi is licensed under AGPL-3.0 and Zammad under AGPL-3.0. Both can be self-hosted at no software cost.
Can I run Soketi and Zammad with Docker?
Soketi: yes. Zammad: yes.