OpenProject vs Zammad

A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureOpenProjectZammad
CategoryProject Management & TasksChat & Communication
LicenseGPL-3.0AGPL-3.0
LanguageRubyRuby
Setup difficultyHardMedium
Min. RAM2,048 MB4,096 MB
Deploymentdocker, bare-metaldocker, bare-metal, source
GitHub stars★ 15,794★ 5,834
First released20122016
ReplacesJira, AsanaZendesk, Freshdesk

Why pick each one

Choose OpenProject if…

  • Very feature-complete
  • Good for classic project management
  • Strong permissions
OpenProject details

Choose Zammad if…

  • Mature support workflow
  • Good integrations
Zammad details

Frequently asked questions

Is OpenProject or Zammad better?

Neither is universally better. OpenProject has the larger community, while Zammad is simpler to set up (medium difficulty). Choose based on the comparison table above and your own setup.

Are OpenProject and Zammad free and open-source?

Yes. OpenProject is licensed under GPL-3.0 and Zammad under AGPL-3.0. Both can be self-hosted at no software cost.

Can I run OpenProject and Zammad with Docker?

OpenProject: yes. Zammad: yes.

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