mautrix-telegram vs Chatwoot
A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
mautrix-telegram
Matrix-Telegram puppeting bridge
VS
Chatwoot
Open-source customer engagement and live-chat platform
| Feature | mautrix-telegram | Chatwoot |
|---|---|---|
| Category | Chat & Communication | Chat & Communication |
| License | AGPL-3.0 | MIT |
| Language | Go | Ruby |
| Setup difficulty | Medium | Medium |
| Min. RAM | 256 MB | 2,048 MB |
| Deployment | docker, source | docker, kubernetes, bare-metal |
| GitHub stars | ★ 1,715 | ★ 35,596 |
| First released | 2018 | 2019 |
| Replaces | Telegram official client | Intercom, Zendesk, Drift |
Why pick each one
Choose mautrix-telegram if…
- Released under the AGPL-3.0 license
- First-class Docker support for quick deployment
- Active community (1.7k GitHub stars)
- Written in Go
Frequently asked questions
Is mautrix-telegram or Chatwoot better?
Neither is universally better. Chatwoot has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.
Are mautrix-telegram and Chatwoot free and open-source?
Yes. mautrix-telegram is licensed under AGPL-3.0 and Chatwoot under MIT. Both can be self-hosted at no software cost.
Can I run mautrix-telegram and Chatwoot with Docker?
mautrix-telegram: yes. Chatwoot: yes.