matrix-commander vs Chatwoot

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
Featurematrix-commanderChatwoot
CategoryChat & CommunicationChat & Communication
LicenseGPL-3.0MIT
LanguagePythonRuby
Setup difficultyEasyMedium
Min. RAM64 MB2,048 MB
Deploymentsource, binarydocker, kubernetes, bare-metal
GitHub stars★ 745★ 35,596
First released20202019
ReplacesSlack CLIIntercom, Zendesk, Drift

Why pick each one

Choose matrix-commander if…

  • Released under the GPL-3.0 license
  • Easy to set up — beginner-friendly
  • Written in Python
  • Tiny footprint — runs in 64 MB RAM
matrix-commander details

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Frequently asked questions

Is matrix-commander or Chatwoot better?

Neither is universally better. Chatwoot has the larger community, while matrix-commander is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.

Are matrix-commander and Chatwoot free and open-source?

Yes. matrix-commander is licensed under GPL-3.0 and Chatwoot under MIT. Both can be self-hosted at no software cost.

Can I run matrix-commander and Chatwoot with Docker?

matrix-commander: check the project docs for container support. Chatwoot: yes.

Related comparisons