SHSelfHostIndex

Kaneo vs Zammad

A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
KA Kaneo Project management platform focused on simplicity and efficiency VS ZA Zammad Web-based helpdesk and customer support system
FeatureKaneoZammad
CategoryProject Management & TasksChat & Communication
LicenseMITAGPL-3.0
LanguageTypeScriptRuby
Setup difficultyMediumMedium
Min. RAM512 MB4,096 MB
Deploymentdocker, kubernetesdocker, bare-metal, source
GitHub stars★ 7,637★ 5,834
First released20262016
Replaces—Zendesk, Freshdesk

Why pick each one

Choose Kaneo if…

  • Released under the MIT license
  • First-class Docker support for quick deployment
  • Kubernetes-ready with Helm charts available
  • Mature project with 7.6k GitHub stars
Kaneo details

Choose Zammad if…

  • Mature support workflow
  • Good integrations
Zammad details

Frequently asked questions

Is Kaneo or Zammad better?

Neither is universally better. Kaneo has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Kaneo and Zammad free and open-source?

Yes. Kaneo is licensed under MIT and Zammad under AGPL-3.0. Both can be self-hosted at no software cost.

Can I run Kaneo and Zammad with Docker?

Kaneo: yes. Zammad: yes.

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