SHSelfHostIndex

GLPI vs Helpy

A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
GL GLPI IT asset management and service desk VS HE Helpy Open-source helpdesk and knowledge base platform
FeatureGLPIHelpy
CategoryHelpdesk & TicketingWikis & Documentation
LicenseGPL-3.0MIT
LanguagePHPRuby
Setup difficultyMediumMedium
Min. RAM512 MB1,024 MB
Deploymentdocker, bare-metal, sourcedocker, bare-metal, source
GitHub stars★ 6,206★ 2,481
First released20032015
ReplacesServiceNow, ZendeskZendesk, Help Scout

Why pick each one

Choose GLPI if…

  • Released under the GPL-3.0 license
  • First-class Docker support for quick deployment
  • Mature project with 6.2k GitHub stars
  • Written in PHP
GLPI details

Choose Helpy if…

  • All-in-one support suite
  • Good knowledge base features
Helpy details

Frequently asked questions

Is GLPI or Helpy better?

Neither is universally better. GLPI has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are GLPI and Helpy free and open-source?

Yes. GLPI is licensed under GPL-3.0 and Helpy under MIT. Both can be self-hosted at no software cost.

Can I run GLPI and Helpy with Docker?

GLPI: yes. Helpy: yes.

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