Erxes vs Helpy
A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Erxes
Open-source experience operating system with ticketing
VS
Helpy
Open-source helpdesk and knowledge base platform
| Feature | Erxes | Helpy |
|---|---|---|
| Category | Helpdesk & Ticketing | Wikis & Documentation |
| License | GPL-3.0 | MIT |
| Language | TypeScript | Ruby |
| Setup difficulty | Hard | Medium |
| Min. RAM | 2,048 MB | 1,024 MB |
| Deployment | docker, kubernetes | docker, bare-metal, source |
| GitHub stars | ★ 4,058 | ★ 2,481 |
| First released | 2017 | 2015 |
| Replaces | Zendesk, Intercom, HubSpot | Zendesk, Help Scout |
Why pick each one
Choose Erxes if…
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Active community (4.1k GitHub stars)
Frequently asked questions
Is Erxes or Helpy better?
Neither is universally better. Erxes has the larger community, while Helpy is simpler to set up (medium difficulty). Choose based on the comparison table above and your own setup.
Are Erxes and Helpy free and open-source?
Yes. Erxes is licensed under GPL-3.0 and Helpy under MIT. Both can be self-hosted at no software cost.
Can I run Erxes and Helpy with Docker?
Erxes: yes. Helpy: yes.