Erxes vs Chatwoot
A side-by-side comparison of two self-hosted apps from related categories
— licensing, setup difficulty, resource needs, and what each one
replaces.
Not the right match-up?
Compare Erxes with
choose an app… Twenty Monica Krayin UVdesk Mautic GLPI Papercups Zammad SuiteCRM FreeScout Hi.Events osTicket Frappe Helpdesk EspoCRM Frappe CRM Peppermint Libredesk Helpy MantisBT YetiForce CRM Trudesk Handesk Faveo Helpdesk FluentCRM Self-Hosted Request Tracker OpenSupports ITFlow Ticketit Bugzilla OroCRM Tracardi Znuny Trac The Bug Genie OTOBO Tiledesk Vtiger CRM FlowInquiry TicketsBot eTraxis Deskpro Full Help JIRA Jitbit Helpdesk Roundup Issue Tracker SupportPal Telebugs
Compare Chatwoot with
choose an app… Plane Focalboard Super Productivity Wekan UVdesk SimpleX Chat Etherpad OpenProject Habitica Self-Hosted Planka Leantime Centrifugo Screego Typebot git-bug Kanboard Berty Mumble Kaneo The Lounge GLPI Papercups Taskwarrior Zammad WorkAdventure Soketi Remark42 Isso FreeSWITCH qTox MiroTalk Ferdium FreeScout Telegram Bot API Server Rustpad osTicket Asterisk WeeChat Frappe Helpdesk Ergo Peppermint irssi Quicksy Bridge Kamailio Cusdis Libredesk Tox Stoat Helpy AnyCable Chitchatter Live Helper Chat Spacebar Nextcloud Talk Indico RetroShare SIPCAPTURE Homer Peer-calls mautrix-telegram Routr GlobaLeaks openSIPS mautrix Trudesk Databag Handesk Galène InspIRCd Candy Toxic Faveo Helpdesk Hyphanet Request Tracker FusionPBX OpenSupports soju KiwiIRC Glowing Bear Bonfire Pretalx Delta Chat Notifo Ticketit SimpleX Briar Quassel IRC OTS matrix-commander Mumble Web Comentario BitlBee Znuny ngIRCd Miaou Session Nextcloud Talk Signaling Server UnrealIRCd MiroTalk C2C matrix-appservice-irc Linphone Chatmail Relay Hookshot Atheme IRC Services Maunium Sticker Picker Spectrum 2 Shhh Gamja Jami Server Bridge Mollysocket Anope PushBits OTOBO Comm Tiledesk Heisenbridge Slixmpp Ferdium Server Solanum Wesh Network Draupnir baibot matrix-media-repo Charybdis IRCd Zusam Cactus Comments ircd-hybrid Scuttlebutt Room Robust IRC Flexisip FlowInquiry SAMA Biboumi Hebbot ircu2 Libervia Jami TicketsBot YunoHost Mail Relay 3CX ARN-Messager Freepbx GNUnet Groupboard MailBag Mailman3 Mailing List Manager Mlmmj Web Peachpub PrivMX WebMail SIP3 TrueConf Wazo Yeti-Switch
Feature Erxes Chatwoot Category Helpdesk & Ticketing Chat & Communication License GPL-3.0 MIT Language TypeScript Ruby Setup difficulty Hard Medium Min. RAM 2,048 MB 2,048 MB Deployment docker, kubernetes docker, kubernetes, bare-metal GitHub stars ★ 4,058 ★ 35,596 First released 2017 2019 Replaces Zendesk, Intercom, HubSpot Intercom, Zendesk, Drift
Why pick each one
Choose Erxes if… Released under the GPL-3.0 license First-class Docker support for quick deployment Kubernetes-ready with Helm charts available Active community (4.1k GitHub stars) Erxes details Choose Chatwoot if… Polished customer support workflow Active development Chatwoot details
Frequently asked questions Is Erxes or Chatwoot better? Chatwoot is the stronger all-round pick: it has both the larger community and the simpler medium setup. Consider Erxes if its specific feature set fits your needs better.
Are Erxes and Chatwoot free and open-source? Yes. Erxes is licensed under GPL-3.0 and Chatwoot under MIT. Both can be self-hosted at no software cost.
Can I run Erxes and Chatwoot with Docker? Erxes: yes. Chatwoot: yes.