UVdesk
Helpdesk & TicketingOpen-source helpdesk built on Symfony
Replaces Zendesk, Freshdesk
Best Plugins Helpdesk & Ticketing for self-hosting
The 6 best Plugins helpdesk & ticketing you can self-host, ranked by community traction.
GLPI
Helpdesk & TicketingIT asset management and service desk
Replaces ServiceNow, Zendesk
Erxes
Helpdesk & TicketingOpen-source experience operating system with ticketing
Replaces Zendesk, Intercom
MantisBT
Helpdesk & TicketingOpen-source bug tracker for software teams
Replaces Jira, Bugzilla
Request Tracker
Helpdesk & TicketingEnterprise-grade ticketing system from Best Practical
Replaces Zendesk, Jira Service Management
Trac
Helpdesk & TicketingIntegrated wiki and issue tracker for software projects
Replaces Jira
No apps match these filters.
At a glance
| App | Deploy effort | Difficulty | Min. RAM | License | ★ Stars |
|---|---|---|---|---|---|
| UVdesk | Under-an-hour setup | Medium | 512 MB | MIT | 19,629 |
| GLPI | Under-an-hour setup | Medium | 512 MB | GPL-3.0 | 6,456 |
| Erxes | Under-an-hour setup | Hard | 2,048 MB | GPL-3.0 | 4,093 |
| MantisBT | Under-an-hour setup | Easy | 256 MB | GPL-2.0 | 1,808 |
| Request Tracker | Read-the-docs project | Hard | 1,024 MB | GPL-2.0 | 1,161 |
| Trac | Read-the-docs project | Medium | 256 MB | BSD-3-Clause | 544 |
Quick picks
- Most adopted: UVdesk (19,629 GitHub stars).
- Lightest footprint: MantisBT (from 256 MB RAM, against 2,048 MB for the heaviest here).
- Licensing: 2 of 6 use GPL-3.0; check the rest individually if you plan to modify and redistribute.
Every option here is open-source and self-hostable, tagged Plugins within the helpdesk & ticketing category. Deploy effort is graded from published container recipes, not vendor claims — see the methodology.