FlowInquiry vs Request Tracker
A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
FlowInquiry
Project management and ticket tracking with SLA monitoring
VS
Request Tracker
Enterprise-grade ticketing system from Best Practical
| Feature | FlowInquiry | Request Tracker |
|---|---|---|
| Category | Project Management & Tasks | Helpdesk & Ticketing |
| License | AGPL-3.0 | GPL-2.0 |
| Language | HTML | Perl |
| Setup difficulty | Hard | Hard |
| Min. RAM | 1,024 MB | 1,024 MB |
| Deployment | docker, kubernetes | bare-metal, source |
| GitHub stars | ★ 170 | ★ 1,141 |
| First released | 2024 | 1996 |
| Replaces | Jira, Zendesk | Zendesk, Jira Service Management |
Why pick each one
Choose FlowInquiry if…
- Released under the AGPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Written in HTML
Choose Request Tracker if…
- Released under the GPL-2.0 license
- Active community (1.1k GitHub stars)
- Written in Perl
Frequently asked questions
Is FlowInquiry or Request Tracker better?
Neither is universally better. Request Tracker has the larger community; both share a hard setup difficulty, so the decision comes down to features and licensing.
Are FlowInquiry and Request Tracker free and open-source?
Yes. FlowInquiry is licensed under AGPL-3.0 and Request Tracker under GPL-2.0. Both can be self-hosted at no software cost.
Can I run FlowInquiry and Request Tracker with Docker?
FlowInquiry: yes. Request Tracker: check the project docs for container support.