Frappe Helpdesk vs FlowInquiry
A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Frappe Helpdesk
Modern open-source helpdesk built on Frappe
VS
FlowInquiry
Project management and ticket tracking with SLA monitoring
| Feature | Frappe Helpdesk | FlowInquiry |
|---|---|---|
| Category | Helpdesk & Ticketing | Project Management & Tasks |
| License | AGPL-3.0 | AGPL-3.0 |
| Language | Vue | HTML |
| Setup difficulty | Medium | Hard |
| Min. RAM | 1,024 MB | 1,024 MB |
| Deployment | docker, source | docker, kubernetes |
| GitHub stars | ★ 3,295 | ★ 170 |
| First released | 2022 | 2024 |
| Replaces | Zendesk, Freshdesk | Jira, Zendesk |
Why pick each one
Choose Frappe Helpdesk if…
- Released under the AGPL-3.0 license
- First-class Docker support for quick deployment
- Active community (3.3k GitHub stars)
- Written in Vue
Choose FlowInquiry if…
- Released under the AGPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Written in HTML
Frequently asked questions
Is Frappe Helpdesk or FlowInquiry better?
Frappe Helpdesk is the stronger all-round pick: it has both the larger community and the simpler medium setup. Consider FlowInquiry if its specific feature set fits your needs better.
Are Frappe Helpdesk and FlowInquiry free and open-source?
Yes. Frappe Helpdesk is licensed under AGPL-3.0 and FlowInquiry under AGPL-3.0. Both can be self-hosted at no software cost.
Can I run Frappe Helpdesk and FlowInquiry with Docker?
Frappe Helpdesk: yes. FlowInquiry: yes.