Flexisip vs Chatwoot

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureFlexisipChatwoot
CategoryChat & CommunicationChat & Communication
LicenseAGPL-3.0MIT
LanguageC++Ruby
Setup difficultyMediumMedium
Min. RAM512 MB2,048 MB
Deploymentdockerdocker, kubernetes, bare-metal
GitHub stars★ 186★ 35,596
First released20202019
ReplacesIntercom, Zendesk, Drift

Why pick each one

Choose Flexisip if…

  • Released under the AGPL-3.0 license
  • First-class Docker support for quick deployment
  • Written in C++
  • Lightweight — runs in 512 MB RAM
Flexisip details

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Frequently asked questions

Is Flexisip or Chatwoot better?

Neither is universally better. Chatwoot has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Flexisip and Chatwoot free and open-source?

Yes. Flexisip is licensed under AGPL-3.0 and Chatwoot under MIT. Both can be self-hosted at no software cost.

Can I run Flexisip and Chatwoot with Docker?

Flexisip: yes. Chatwoot: yes.

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