Ferdium Server vs Chatwoot

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureFerdium ServerChatwoot
CategoryChat & CommunicationChat & Communication
LicenseMITMIT
LanguageTypeScriptRuby
Setup difficultyEasyMedium
Min. RAM256 MB2,048 MB
Deploymentdocker, sourcedocker, kubernetes, bare-metal
GitHub stars★ 288★ 35,596
First released20212019
ReplacesFranz ServerIntercom, Zendesk, Drift

Why pick each one

Choose Ferdium Server if…

  • Released under the MIT license
  • Easy to set up — beginner-friendly
  • First-class Docker support for quick deployment
  • Written in TypeScript
Ferdium Server details

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Frequently asked questions

Is Ferdium Server or Chatwoot better?

Neither is universally better. Chatwoot has the larger community, while Ferdium Server is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.

Are Ferdium Server and Chatwoot free and open-source?

Yes. Ferdium Server is licensed under MIT and Chatwoot under MIT. Both can be self-hosted at no software cost.

Can I run Ferdium Server and Chatwoot with Docker?

Ferdium Server: yes. Chatwoot: yes.

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