Erxes vs Hi.Events
A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Erxes
Open-source experience operating system with ticketing
VS
Hi.Events
Self-hosted event management and ticket selling platform
| Feature | Erxes | Hi.Events |
|---|---|---|
| Category | Helpdesk & Ticketing | Helpdesk & Ticketing |
| License | GPL-3.0 | AGPL-3.0 |
| Language | TypeScript | PHP |
| Setup difficulty | Hard | Medium |
| Min. RAM | 2,048 MB | 1,024 MB |
| Deployment | docker, kubernetes | docker, source |
| GitHub stars | ★ 4,058 | ★ 3,960 |
| First released | 2017 | 2024 |
| Replaces | Zendesk, Intercom, HubSpot | Eventbrite, Ticket Tailor |
Why pick each one
Choose Erxes if…
- Released under the GPL-3.0 license
- First-class Docker support for quick deployment
- Kubernetes-ready with Helm charts available
- Active community (4.1k GitHub stars)
Choose Hi.Events if…
- Released under the AGPL-3.0 license
- First-class Docker support for quick deployment
- Active community (4k GitHub stars)
- Written in PHP
Frequently asked questions
Is Erxes or Hi.Events better?
Neither is universally better. Erxes has the larger community, while Hi.Events is simpler to set up (medium difficulty). Choose based on the comparison table above and your own setup.
Are Erxes and Hi.Events free and open-source?
Yes. Erxes is licensed under GPL-3.0 and Hi.Events under AGPL-3.0. Both can be self-hosted at no software cost.
Can I run Erxes and Hi.Events with Docker?
Erxes: yes. Hi.Events: yes.