FreeScout vs Soketi
A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
FreeScout
Free self-hosted help desk and shared inbox
VS
Soketi
Self-hostable WebSocket server compatible with Pusher
| Feature | FreeScout | Soketi |
|---|---|---|
| Category | Chat & Communication | Chat & Communication |
| License | AGPL-3.0 | AGPL-3.0 |
| Language | PHP | TypeScript |
| Setup difficulty | Medium | Easy |
| Min. RAM | 1,024 MB | 128 MB |
| Deployment | docker, bare-metal, source | docker, kubernetes, binary |
| GitHub stars | ★ 4,465 | ★ 5,631 |
| First released | 2018 | 2021 |
| Replaces | Help Scout, Zendesk, Front | Pusher |
Why pick each one
Frequently asked questions
Is FreeScout or Soketi better?
Soketi is the stronger all-round pick: it has both the larger community and the simpler easy setup. Consider FreeScout if its specific feature set fits your needs better.
Are FreeScout and Soketi free and open-source?
Yes. FreeScout is licensed under AGPL-3.0 and Soketi under AGPL-3.0. Both can be self-hosted at no software cost.
Can I run FreeScout and Soketi with Docker?
FreeScout: yes. Soketi: yes.