Remark42 vs Zammad

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureRemark42Zammad
CategoryChat & CommunicationChat & Communication
LicenseMITAGPL-3.0
LanguageGoRuby
Setup difficultyEasyMedium
Min. RAM128 MB4,096 MB
Deploymentdocker, binary, sourcedocker, bare-metal, source
GitHub stars★ 5,574★ 5,834
First released20172016
ReplacesDisqusZendesk, Freshdesk

Why pick each one

Choose Remark42 if…

  • Privacy-respecting
  • Simple single-binary deploy
Remark42 details

Choose Zammad if…

  • Mature support workflow
  • Good integrations
Zammad details

Frequently asked questions

Is Remark42 or Zammad better?

Neither is universally better. Zammad has the larger community, while Remark42 is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.

Are Remark42 and Zammad free and open-source?

Yes. Remark42 is licensed under MIT and Zammad under AGPL-3.0. Both can be self-hosted at no software cost.

Can I run Remark42 and Zammad with Docker?

Remark42: yes. Zammad: yes.

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