Cusdis vs Chatwoot

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureCusdisChatwoot
CategoryChat & CommunicationChat & Communication
LicenseGPL-3.0MIT
LanguageTypeScriptRuby
Setup difficultyEasyMedium
Min. RAM256 MB2,048 MB
Deploymentdocker, sourcedocker, kubernetes, bare-metal
GitHub stars★ 2,785★ 35,596
First released20212019
ReplacesDisqusIntercom, Zendesk, Drift

Why pick each one

Choose Cusdis if…

  • Released under the GPL-3.0 license
  • Easy to set up — beginner-friendly
  • First-class Docker support for quick deployment
  • Active community (2.8k GitHub stars)
Cusdis details

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Frequently asked questions

Is Cusdis or Chatwoot better?

Neither is universally better. Chatwoot has the larger community, while Cusdis is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.

Are Cusdis and Chatwoot free and open-source?

Yes. Cusdis is licensed under GPL-3.0 and Chatwoot under MIT. Both can be self-hosted at no software cost.

Can I run Cusdis and Chatwoot with Docker?

Cusdis: yes. Chatwoot: yes.

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