Chatwoot vs Znuny

A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureChatwootZnuny
CategoryChat & CommunicationHelpdesk & Ticketing
LicenseMITGPL-3.0
LanguageRubyPerl
Setup difficultyMediumHard
Min. RAM2,048 MB2,048 MB
Deploymentdocker, kubernetes, bare-metalbare-metal, source
GitHub stars★ 35,596★ 588
First released20192021
ReplacesIntercom, Zendesk, DriftServiceNow, Zendesk

Why pick each one

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Choose Znuny if…

  • Released under the GPL-3.0 license
  • Written in Perl
Znuny details

Frequently asked questions

Is Chatwoot or Znuny better?

Chatwoot is the stronger all-round pick: it has both the larger community and the simpler medium setup. Consider Znuny if its specific feature set fits your needs better.

Are Chatwoot and Znuny free and open-source?

Yes. Chatwoot is licensed under MIT and Znuny under GPL-3.0. Both can be self-hosted at no software cost.

Can I run Chatwoot and Znuny with Docker?

Chatwoot: yes. Znuny: check the project docs for container support.

Related comparisons