Chatwoot vs Soketi

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureChatwootSoketi
CategoryChat & CommunicationChat & Communication
LicenseMITAGPL-3.0
LanguageRubyTypeScript
Setup difficultyMediumEasy
Min. RAM2,048 MB128 MB
Deploymentdocker, kubernetes, bare-metaldocker, kubernetes, binary
GitHub stars★ 35,596★ 5,631
First released20192021
ReplacesIntercom, Zendesk, DriftPusher

Why pick each one

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Choose Soketi if…

  • Drop-in Pusher replacement
  • Lightweight
Soketi details

Frequently asked questions

Is Chatwoot or Soketi better?

Neither is universally better. Chatwoot has the larger community, while Soketi is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.

Are Chatwoot and Soketi free and open-source?

Yes. Chatwoot is licensed under MIT and Soketi under AGPL-3.0. Both can be self-hosted at no software cost.

Can I run Chatwoot and Soketi with Docker?

Chatwoot: yes. Soketi: yes.

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