Hi.Events vs Trudesk

A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureHi.EventsTrudesk
CategoryHelpdesk & TicketingHelpdesk & Ticketing
LicenseAGPL-3.0Apache-2.0
LanguagePHPJavaScript
Setup difficultyMediumMedium
Min. RAM1,024 MB512 MB
Deploymentdocker, sourcedocker, source
GitHub stars★ 3,960★ 1,492
First released20242016
ReplacesEventbrite, Ticket TailorZendesk, Freshdesk

Why pick each one

Choose Hi.Events if…

  • Released under the AGPL-3.0 license
  • First-class Docker support for quick deployment
  • Active community (4k GitHub stars)
  • Written in PHP
Hi.Events details

Choose Trudesk if…

  • Released under the Apache-2.0 license
  • First-class Docker support for quick deployment
  • Active community (1.5k GitHub stars)
  • Written in JavaScript
Trudesk details

Frequently asked questions

Is Hi.Events or Trudesk better?

Neither is universally better. Hi.Events has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Hi.Events and Trudesk free and open-source?

Yes. Hi.Events is licensed under AGPL-3.0 and Trudesk under Apache-2.0. Both can be self-hosted at no software cost.

Can I run Hi.Events and Trudesk with Docker?

Hi.Events: yes. Trudesk: yes.

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