Hi.Events vs Trac

A side-by-side comparison of two self-hosted helpdesk & ticketing options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureHi.EventsTrac
CategoryHelpdesk & TicketingHelpdesk & Ticketing
LicenseAGPL-3.0BSD-3-Clause
LanguagePHPPython
Setup difficultyMediumMedium
Min. RAM1,024 MB256 MB
Deploymentdocker, sourcebare-metal, source
GitHub stars★ 3,960★ 541
First released20242004
ReplacesEventbrite, Ticket TailorJira

Why pick each one

Choose Hi.Events if…

  • Released under the AGPL-3.0 license
  • First-class Docker support for quick deployment
  • Active community (4k GitHub stars)
  • Written in PHP
Hi.Events details

Choose Trac if…

  • Released under the BSD-3-Clause license
  • Written in Python
  • Tiny footprint — runs in 256 MB RAM
Trac details

Frequently asked questions

Is Hi.Events or Trac better?

Neither is universally better. Hi.Events has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Hi.Events and Trac free and open-source?

Yes. Hi.Events is licensed under AGPL-3.0 and Trac under BSD-3-Clause. Both can be self-hosted at no software cost.

Can I run Hi.Events and Trac with Docker?

Hi.Events: yes. Trac: check the project docs for container support.

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