Helpy vs Trudesk
A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.
Not the right match-up?
Helpy
Open-source helpdesk and knowledge base platform
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Trudesk
Open-source helpdesk and ticketing for small teams
| Feature | Helpy | Trudesk |
|---|---|---|
| Category | Wikis & Documentation | Helpdesk & Ticketing |
| License | MIT | Apache-2.0 |
| Language | Ruby | JavaScript |
| Setup difficulty | Medium | Medium |
| Min. RAM | 1,024 MB | 512 MB |
| Deployment | docker, bare-metal, source | docker, source |
| GitHub stars | ★ 2,481 | ★ 1,492 |
| First released | 2015 | 2016 |
| Replaces | Zendesk, Help Scout | Zendesk, Freshdesk |
Why pick each one
Choose Trudesk if…
- Released under the Apache-2.0 license
- First-class Docker support for quick deployment
- Active community (1.5k GitHub stars)
- Written in JavaScript
Frequently asked questions
Is Helpy or Trudesk better?
Neither is universally better. Helpy has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.
Are Helpy and Trudesk free and open-source?
Yes. Helpy is licensed under MIT and Trudesk under Apache-2.0. Both can be self-hosted at no software cost.
Can I run Helpy and Trudesk with Docker?
Helpy: yes. Trudesk: yes.