FreeScout vs Etherpad

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureFreeScoutEtherpad
CategoryChat & CommunicationChat & Communication
LicenseAGPL-3.0Apache-2.0
LanguagePHPTypeScript
Setup difficultyMediumMedium
Min. RAM1,024 MB512 MB
Deploymentdocker, bare-metal, sourcedocker, bare-metal, source
GitHub stars★ 4,465★ 18,481
First released20182011
ReplacesHelp Scout, Zendesk, FrontGoogle Docs

Why pick each one

Choose FreeScout if…

  • Truly free and self-hosted
  • Low resource needs
FreeScout details

Choose Etherpad if…

  • Very mature and stable
  • Highly extensible
Etherpad details

Frequently asked questions

Is FreeScout or Etherpad better?

Neither is universally better. Etherpad has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are FreeScout and Etherpad free and open-source?

Yes. FreeScout is licensed under AGPL-3.0 and Etherpad under Apache-2.0. Both can be self-hosted at no software cost.

Can I run FreeScout and Etherpad with Docker?

FreeScout: yes. Etherpad: yes.

Related comparisons