Chatwoot vs UVdesk

A side-by-side comparison of two self-hosted apps from related categories — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureChatwootUVdesk
CategoryChat & CommunicationHelpdesk & Ticketing
LicenseMITMIT
LanguageRubyCSS
Setup difficultyMediumMedium
Min. RAM2,048 MB512 MB
Deploymentdocker, kubernetes, bare-metaldocker, bare-metal, source
GitHub stars★ 35,596★ 19,510
First released20192018
ReplacesIntercom, Zendesk, DriftZendesk, Freshdesk

Why pick each one

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Choose UVdesk if…

  • Released under the MIT license
  • First-class Docker support for quick deployment
  • Mature project with 19.5k GitHub stars
  • Written in CSS
UVdesk details

Frequently asked questions

Is Chatwoot or UVdesk better?

Neither is universally better. Chatwoot has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Chatwoot and UVdesk free and open-source?

Yes. Chatwoot is licensed under MIT and UVdesk under MIT. Both can be self-hosted at no software cost.

Can I run Chatwoot and UVdesk with Docker?

Chatwoot: yes. UVdesk: yes.

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