Chatwoot vs TrueConf

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureChatwootTrueConf
CategoryChat & CommunicationChat & Communication
LicenseMIT⊘ Proprietary
LanguageRubyDocker
Setup difficultyMediumMedium
Min. RAM2,048 MB512 MB
Deploymentdocker, kubernetes, bare-metaldocker
GitHub stars★ 35,596
First released20192020
ReplacesIntercom, Zendesk, Drift

Why pick each one

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Choose TrueConf if…

  • Released under the ⊘ Proprietary license
  • First-class Docker support for quick deployment
  • Written in Docker
  • Lightweight — runs in 512 MB RAM
TrueConf details

Frequently asked questions

Is Chatwoot or TrueConf better?

Neither is universally better. Chatwoot has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Chatwoot and TrueConf free and open-source?

Yes. Chatwoot is licensed under MIT and TrueConf under ⊘ Proprietary. Both can be self-hosted at no software cost.

Can I run Chatwoot and TrueConf with Docker?

Chatwoot: yes. TrueConf: yes.

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